We want you to be completely satisfied with your service. If you have any issues, please contact a manager right away to correct any situation. For product purchases, we will gladly return and/or exchange if purchased within 90 days.
If running a little late, please understand that every effort will be made to still deliver the service. However, appointments may have to be rescheduled or shortened. We request at least a 24-hour notice in the event of a cancellation, as we may be able to accommodate another guest. Any guest that has frequently missed or rescheduled appointments will be required to provide us with their credit card information for future reservations.
All services begin with a thorough consultation—the most important part of the experience. We make every effort to listen and discuss exactly what our guests are expecting. As wishes are discussed, we ask our guests to voice any issues, concerns, allergies or medical conditions—we’re here for you and want you to be 100% satisfied. Our service providers will also offer product recommendations, as well as discuss routine maintenance. Before the service is performed, service providers will discuss the process as well as the products that will be used. We will do our best to give accurate pricing and timing predictions. Please understand some service requests will take multiple visits.
Guest Safety and Children:
In our efforts to provide a relaxed and professional experience for all of our guests, we ask that you watch your children at all times while in the salon.
Cell Phones and Electronic Devices:
We kindly request that phones be silenced, set to vibrate or be turned off to ensure that all our guests receive the relaxing experience we strive to provide. Two-way communication devices are also requested to be in ‘Off’ mode.
Miscellaneous and Payments:
Salon De Christé is not responsible for lost or stolen items or items left behind. Visa, MasterCard, American Express and Discover, personal checks and cash are all accepted methods of payment. $25 will be charged for all checks returned for non-sufficient funds.